I had a lot of troubles to get my account working and to connect on the site, and if I'm here, it's all thanks to... Mercedes !! So, thanks again for the big help !
I'm a 3D graphist planning to try making my own independant game with AM (I'll make a special post about that), but I want first to tell the site administrator(s) about all the obstacles I encountered before I can come here and post...
Here is the history of my first steps with AM :
- 0x/06 : I have a great Riven-like game project based on a personal 3D short film I made.
- 10/06 : Tried AM 4.6.1 free and loved it : decided I'd buy the full version soon !
- 11/06 : I went back to the AM site, and discovered it was blocked once and for all by Trend Micro (including forums), saying the site maybe involved in virus distribution or online frauds. It means all Trend users can't access the AM site !
- 11/06 : Decided to desactivate temporarily Trend on my PC to access the forums and I created an account. I read it needs to be accepted by an admin, and I'm waiting for this.
- 11/06 : Same time, I decided anyway to buy the full soft via kagi (your payment platform) and paypal. I disabled Trend and made the transaction ! Everything happened nice and I received the payment confirmation, saying the soft and explanations would come soon by mail. The money has been taken from my account.
- 12/06 to 22/06 : waiting for the full AM soft and/or unlock key to come in my mailbox, or instructions. I'm still worried because of Trend's blocking (was AM hacked ?)
- 12/06 : I contacted the Trend support.
- 13/06 : Answer from Trend :
"I have personally checked the website that you have mentioned in your email and verify that it was blocked by the Trend Micro program. This website was tag as a ?Disease Vector? meaning this website carries a malware that may infect you computer and will cause unwanted behavior of your computer like slow computer performance, delete you files and permanently damage your computer. I would suggest to refrain from visiting this kind of website to avoid any malware infection on your computer."
I'm a little frightened I've been scammed by AM or Kagi : no soft, no answers, money taken, and malware risk... That's a bit too much !
- 14/06 : Trend's answer doesn't cheer me up ! I decided to contact AM administrator once and for all, disabled Trend on my PC once again, and sent a mail at : contact2006[at]youknowwhat[dot]com to explain the situation.
- 14/06 : Same time, I wrote to Kagi (the shipping platform) to get some information about the seller, and tried to know if the situation was normal.
- 17/06 : no answers, from both AM and Kagi I decided to have a look for another contact e-mail on the forums, from a profile of an active member who could help me, and decided to contact Candle (rudolphster[at]googlemail[dot]com).
No more answer. I start to believe the AM project is dead and that I'll never get the full soft...
- 19/06 : my last hope, and last action before I give up : e-mailed Mercedes, which also seemed to be an active member...
- 20/06 : answer from Mercedes ! Yes ! I'm relieved, and we try to find a solution so that my account on the AM forums can work.
- 21/06 : finally, after I disabled Trend's "prevention du vol de donn?es" (don't know the english name), I was able to login on the forums... And here I am, posting my history !
NOW !!! It's not over yet ! I'm still in trouble !
1 - I still don't have the full AM soft that I paid ! As I said before, Kagi took my money the 11/06, I got a confirmation from paypal, but no mail from Kagi ! I'm still waiting for the instruction mail, in order to download the full version of AM...
2 - Something should be done for all Trend users who want to acess the AM site. It's quite painful to desactivate Trend each time you want to visit the site, and it prevents all Trend users to take a look at AM news, main site and forums. There is NO access... If there really is a malware, as the support told me, something should be done about it...
Well, I think that's it ! I hope you understand what I tried to explain, even if my english is far from perfect..
I hope all of this will help somehow the AM project, which is almost inaccessible to Trend users... and maybe others ?
Thanks for your future answers !
